Legal and privacy

What we are

Diamond Banking Group is an introducer. We connect merchants and brands with banking and payment solutions.

What we are not

We are not a bank, a financial institution, a payment service provider or a money services business. We do not hold accounts or client money, and we do not hold, handle, process or touch funds at any stage.

Services come from providers

Any account, card acceptance, digital asset payment or banking service is provided by the relevant provider, under its own terms. Each provider carries out its own onboarding and checks and decides whether to offer its services. We cannot guarantee that an application will be accepted.

No advice

Nothing on this website is financial, legal, tax or investment advice.

Your information

When you send an enquiry we collect your name, company name, email address, sector, the services you are interested in and what you tell us about your business. We use it only to respond and, where you ask, to make an introduction, sharing only what is relevant with the providers you choose to speak to. We keep enquiry details only for as long as we need them for your enquiry, any introduction and any contractual or legal obligations. This website uses no analytics or advertising cookies. You can ask for a copy of your information, or ask us to correct or delete it, through the enquiry form, and you can complain to the Information Commissioner's Office.

Who we share information with

We do not sell personal information or provide it to third parties for marketing purposes.

Where you request or agree to an introduction, we may share relevant information with the banking, payment or financial services provider to whom you have agreed to be introduced, and only to the extent reasonably necessary to facilitate that introduction or the provider's onboarding process.

We do not share personal information with unrelated third parties, and we do not permit information provided for an introduction to be used for unrelated purposes.

Where we use service providers to operate our business or website, access to personal information is limited to what is necessary for them to provide those services and is subject to appropriate confidentiality and data protection obligations.